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FREQUENTLY ASKED QUESTIONS
What is your shipping Policy?
When you place an order through my website, the order goes directly to Skyline Art Prints in Austin, TX. Because I do not ship directly from my own studio in Chicago, I'll refer you to their shipping policy:
We ship the cheapest route, using USPS and UPS. Shipping dates range from 1-7 business days, depending on distance. Customers will receive the tracking number via email as soon as their order has shipped.
Please contact Skyline Printing if you have any questions about your order at (512)497-2822 or admin@skylineartprints.com
Skyline Art Prints guarantees the safety of your prints!
What is your Policy on Returns/Exchanges/Refunds?
Because all prints sold through my website will be printed by and shipped from Skyline Art Prints in Austin, TX, I quote their Returns/Exchanges/Refund Policy:
We do not accept returns. All sales are FINAL. There is a 25% fee for any changes after the order is placed.
If your print arrives damaged, please contact me directly at info@louiselebourgeois.com. Please save all packaging, and email me photos of the damaged areas of the print, frame, and/or packaging.
In order for your print to be replaced, you will need to notify me within 14 days.
I will work with Skyline Art Prints to ensure a timely resolution.
Who should I contact if there is a problem with my order?
Please contact me directly at info@louiselebourgeois.com. I will work with Skyline Art Prints to ensure a timely resolution.
Do you sign your prints?
I do not sign my digital prints. When you place an order through my website, the order goes directly to Skyline Art Prints in Austin, TX, then Skyline ships it directly to you. I don't physically touch the prints.
You might be interested to know that I don't sign my paintings on front of the painting itself, only on the back.
How can I keep up with your new work?
Thank you for your interest in my art work. I regularly post my new paintings on my website. You can also follow my work on Facebook and Instagram.
How can I buy your original paintings?
I show my work in four galleries, Dolby Chadwick Gallery in San Francisco, Gold Gallery in Boston, Gallatin River Gallery in Big Sky, Montana, and Lyons Wier Gallery in New York. You may check their websites and contact them directly to see which of my paintings are available.
I also accept commissions. Contact me directly to discuss images, sizes, prices, and an estimated completion date.
info@louiselebourgeois.com
773-401-4053
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